Chapter 1 General Provisions
Article 1 (Purpose) The purpose of these Terms and Conditions is to prescribe the rights, obligations, and responsibilities between the Company and the User regarding the use of digital content (hereinafter referred to as \"Content\") and related services provided online by the Company.
Article 2 (Definitions) The definitions of terms used in these Terms and Conditions are as follows:
1. \"Company\" refers to an entity engaged in economic activities related to the \"Content\" industry and providing content and related services.
2. \"User\" refers to both members and non-members who access the \"Company\"\'s website and use the \"Content\" and related services provided by the \"Company\" in accordance with these Terms and Conditions.
3. \"Member\" refers to a \"User\" who has entered into a service agreement with the \"Company\" and has been assigned a \"User\" ID, and who continuously receives information from the \"Company\" and can continuously use the services provided by the \"Company.\"
4. \"Non-member\" refers to a person who uses the services provided by the \"Company\" without being a \"Member.\" 5. \"Content\" refers to data or information expressed in codes, characters, voice, sound, images, or video, etc., used on an information and communications network pursuant to Article 2, Paragraph 1, Subparagraph 1 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., which has been produced or processed in an electronic form to enhance utility in its preservation and use.
6. \"ID\" refers to a combination of characters or numbers selected by the \"Member\" and approved by the \"Company\" for the identification of the \"Member\" and the use of the Service.
7. \"Password\" refers to a combination of characters or numbers selected by the \"Member\" to verify that the \"Member\" corresponds to the assigned \"ID\" and to protect confidentiality.
Article 3 (Provision of Identity Information, etc.)
The \"Company\" shall post the contents of these Terms and Conditions, trade name, name of representative, address of business office (including the address where consumer complaints can be handled), telephone number, fax number, email address, business registration number, mail-order business report number, and personal information manager, etc., on the initial screen of the online service so that users can easily recognize them. However, the Terms and Conditions may be made available for users to view through a linked screen.
Article 4 (Posting of Terms and Conditions, etc.)
① The \"Company\" shall take technical measures to ensure that \"Members\" can print the entirety of these Terms and Conditions and verify the contents of the relevant Terms and Conditions during the transaction process.
② The \"Company\" shall install technical devices to enable \"Users\" to ask questions and receive answers regarding the contents of these Terms and Conditions with the \"Company.\" ③ Prior to the \"User\" agreeing to the Terms and Conditions, the \"Company\" shall seek the \"User\"\'s confirmation by providing a separate linked screen or pop-up screen, etc., to ensure that the \"User\" can easily understand important contents stipulated in the Terms and Conditions, such as withdrawal of subscription and refund conditions.
Article 5 (Amendment of Terms, etc.) ① The \"Company\" may amend these Terms and Conditions to the extent that such amendment does not violate relevant laws, such as the Online Digital Content Industry Development Act, the Act on the Consumer Protection in Electronic Commerce, etc., and the Act on the Regulation of Terms and Conditions.
② When the \"Company\" amends the Terms and Conditions, it shall specify the effective date and the reason for the amendment, post a notice on the initial service screen along with the current Terms and Conditions from 7 days prior to the effective date until a considerable period after the effective date, and send the amended Terms and Conditions to existing members via their email addresses.
③ When the \"Company\" amends the Terms and Conditions, it shall confirm whether the \"User\" consents to the application of the amended Terms and Conditions after the notice of the amended Terms and Conditions. If the \"User\" does not agree to the application of the revised Terms and Conditions, either the \"Company\" or the \"User\" may terminate the Content Usage Agreement. In this case, the \"Company\" shall compensate the \"User\" for any damages incurred as a result of the termination of the contract.
Article 6 (Interpretation of Terms) Matters not specified in these Terms and Conditions and the interpretation of these Terms and Conditions shall be governed by the Online Digital Content Industry Development Act, the Act on the Consumer Protection in Electronic Commerce, etc., the Act on the Regulation of Terms and Conditions, the Guidelines for the Protection of Digital Content Users established by the Minister of Culture, Sports and Tourism, other relevant laws and regulations, or commercial practices.
Chapter 2 Membership Registration
Article 7 (Membership Registration) ① Membership registration is concluded when the \"User\" agrees to the contents of the Terms and Conditions and submits a membership application, and the \"Company\" accepts such application.
② The membership application form must include the following information. Items 1 through 3 are mandatory, while other items are optional. 1. The \"Member\"\'s name and Resident Registration Number or Internet Personal Identification Number
2. \"ID\" and \"Password\"
3. Email Address
4. Type of \"Content\" to be used
5. Other matters deemed necessary by the \"Company\"
③ In principle, the \"Company\" shall approve membership registration for the above \"User\"\'s application. However, the \"Company\" may refuse to approve applications that fall under any of the following subparagraphs:
1. If the applicant has previously lost their membership status in accordance with these Terms and Conditions
2. If the applicant is not using their real name or is using another person\'s name
3. If false information is entered or if the applicant fails to enter the information requested by the Company
4. If approval is impossible due to reasons attributable to the user or if the application violates any other stipulated provisions
④ The \"Company\" may withhold approval if there is insufficient capacity in service-related facilities or if there are technical or operational issues. ⑤ If the \"Company\" does not approve or reserves approval of a membership application in accordance with Paragraphs 3 and 4, it shall notify the applicant. An exception shall be made if the \"Company\" is unable to notify the applicant due to reasons not attributable to the \"Company.\"
⑥ The time of establishment of the membership contract shall be the point in time when the \"Company\"\'s approval reaches the \"User.\"
Article 8 (Special Provisions Regarding Membership of Minors) ① \"Users\" under the age of 14 must fully understand the purpose of collection and use of personal information and obtain the consent of their legal representatives, such as parents, before applying for membership and providing their personal information.
② The Company shall cancel or refuse membership for users under the age of 14 who have not undergone the verification process regarding the consent of their legal representatives, such as parents.
③ Parents or legal representatives of \"Users\" under the age of 14 may request access to, correction of, or updating of the child\'s personal information, or withdraw their consent for membership; in such cases, the \"Company\" shall take necessary measures without delay. Article 9 (Change of Member Information) ① \"Members\" may view and modify their personal information at any time through the personal information management screen.
② If the information provided at the time of membership application changes, \"Members\" must modify it online or notify the \"Company\" of such changes via email or other means.
③ The \"Company\" shall not be held responsible for any disadvantages arising from the failure to notify the \"Company\" of the changes referred to in Paragraph 2.
Article 10 (Obligations Regarding Management of \"Member\'s\" ID and \"Password\") ① \"Members\" bear the responsibility for managing their \"ID\" and \"Password,\" and must not allow a third party to use them.
② If a \"Member\" becomes aware that their \"ID\" and \"Password\" have been stolen or are being used by a third party, they must immediately notify the \"Company\" and follow the \"Company\"\'s instructions. ③ In the case of Paragraph 2, the \"Company\" shall not be liable for any disadvantages incurred by the relevant \"Member\" failing to notify the \"Company\" of such fact, or failing to follow the \"Company\"\'s instructions even after notification.
Article 11 (Notice to \"Members\") ① When the \"Company\" provides notice to a \"Member,\" it may do so via the email address designated by the \"Member.\"
② For notices to all \"Members,\" the \"Company\" may substitute the notice under Paragraph 1 by posting on the \"Company\"\'s bulletin board for at least 7 days. However, regarding matters that have a significant impact on the \"Member\"\'s own transactions, the notice under Paragraph 1 shall be provided.
Article 12 (Withdrawal of Membership and Loss of Eligibility, etc.) ① A \"Member\" may request withdrawal from the \"Company\" at any time, and the \"Company\" shall process the withdrawal of membership immediately.
② If a \"Member\" falls under any of the following reasons, the \"Company\" may restrict or suspend their membership eligibility. 1. If false information is registered at the time of application for membership.
2. If the Member fails to fulfill obligations, such as payment for the \"Company\"\'s services or other debts incurred in relation to the use of the \"Company\"\'s services, by the due date.
3. If the Member threatens the order of e-commerce, such as by interfering with another person\'s use of the \"Company\"\'s services or misappropriating their information.
4. If the Member uses the \"Company\" to engage in acts prohibited by laws or these Terms and Conditions, or acts contrary to public order and good morals.
③ If the \"Company\" restricts or suspends membership eligibility, and the same act is repeated two or more times or the cause is not rectified within 30 days, the \"Company\" may revoke the Member\'s eligibility.
④ If the \"Company\" revokes membership eligibility, the Member Registration shall be cancelled. In this case, the \"Company\" shall notify the \"Member\" and grant an opportunity to provide an explanation by setting a period of at least 30 days prior to the cancellation of Member Registration. Chapter 3 Content Usage Agreement
Article 13 (Posting of \"Content\" Details, etc.) ① The \"Company\" shall display the following information on the initial screen of the relevant \"Content\" or on its packaging in a manner easily recognizable by the \"User\":
1. The name or title of the \"Content\"
2. The date of production and display of the \"Content\"
3. The name (or corporate name in the case of a legal entity), address, and telephone number of the \"Content\" creator
4. The content, method of use, usage fees, and other terms and conditions of the \"Content\"
② The \"Company\" shall provide the \"User\" with information regarding the devices compatible with each \"Content\" and the minimum technical specifications required for use during the contract conclusion process.
Article 14 (Formation of Service Contract, etc.) ① The \"User\" shall apply for use through the following or similar procedures provided by the \"Company.\" Before concluding the contract, the \"Company\" shall provide information regarding the matters in each of the following subparagraphs so that the \"User\" can accurately understand and conduct transactions without error or mistake.
1. Viewing and selecting the list of \"Contents\"
2. Inputting name, address, telephone number (or mobile phone number), email address, etc.
3. Confirmation of the terms and conditions and details regarding measures taken by the \"Company\" concerning \"Contents\" for which withdrawal of subscription is not possible
4. Indication of agreement to these Terms and Conditions and confirmation or rejection of the matters in Subparagraph 3 above (e.g., mouse click)
5. Confirmation regarding the application for use of \"Contents\" or consent to the \"Company\"\'s confirmation
6. Selection of payment method
② The \"Company\" may not accept or may reserve acceptance of the \"User\"\'s application for use if it falls under any of the following subparagraphs. 1. If the name used is not the real name or if another person\'s name is used
2. If false information is entered or if the information requested by the \"Company\" is not entered
3. If a minor intends to use \"Content\" that is prohibited under the Youth Protection Act
4. If there is insufficient capacity in service-related facilities, or if there are technical or operational issues
③ The contract shall be deemed established at the time when the \"Company\"\'s acceptance reaches the \"User\" in the form of a receipt acknowledgment notice pursuant to Article 16, Paragraph 1.
④ The \"Company\"\'s expression of intent to accept shall include confirmation of the \"User\"\'s application for use, information regarding the availability of service provision, and information regarding the correction or cancellation of the application for use.
Article 15 (Special Provisions Regarding Service Contracts for Minors)
The \"Company\" shall take measures to notify, prior to the conclusion of a contract, that if a minor user under the age of 20 wishes to use paid services, the minor themselves or their legal representative may cancel the contract unless consent is obtained from a legal representative, such as a parent, or ratification is obtained after the contract is concluded.
Article 16 (Notice of Receipt, Change and Cancellation of Service Application)
① The \"Company\" shall provide a notice of receipt to the \"User\" upon the receipt of a service application.
② If there is a discrepancy in the expression of intent, etc., upon receiving the notice of receipt, the \"User\" may request a change or cancellation of the service application immediately after receiving the notice. If the \"User\"\'s request is made prior to the provision of services, the \"Company\" shall process the request without delay. However, if payment has already been made, the provisions of Article 27 regarding withdrawal of subscription, etc. shall apply.
Article 17 (Obligations of the \"Company\") ① The \"Company\" shall exercise its rights and fulfill its obligations as stipulated by relevant laws and regulations and these Terms and Conditions in good faith.
② The \"Company\" shall establish a security system to protect personal information (including credit information) so that the \"User\" can safely use the \"Content,\" and shall disclose and comply with its Privacy Policy.
③ The \"Company\" shall take measures to allow the \"User\" to check the details of content usage and payment at any time.
④ If the \"Company\" deems an opinion or complaint raised by the \"User\" regarding content usage to be legitimate, it shall process it without delay. Regarding opinions or complaints raised by the User, the \"Company\" shall communicate the processing process and results through the use of bulletin boards or email.
⑤ The \"Company\" shall compensate for damages incurred by the \"User\" due to a violation of the obligations stipulated in these Terms and Conditions.
Article 18 (Obligations of the \"User\") ① The \"User\" shall not engage in the following acts: 1. Entering false information upon application or modification
2. Theft or misuse of another person\'s information
3. Alteration of information posted on the \"Company\"
4. Transmission or posting of information (computer programs, etc.) prohibited by the \"Company\"
5. Infringement of intellectual property rights, such as copyrights, of the \"Company\" and other third parties
6. Acts that damage the reputation of the \"Company\" and other third parties or interfere with their business
7. Disclosing or posting obscene or violent words, writings, images, sounds, or other information contrary to public order and good morals on the \"Company\'s\" website
8. Other illegal or improper acts
② The \"User\" shall comply with relevant laws and regulations, the provisions of these Terms and Conditions, user guides, precautions announced in relation to the \"Content,\" and matters notified by the \"Company,\" and shall not engage in any other acts that interfere with the \"Company\'s\" business.
Article 19 (Payment Method) Payment for the use of the \"Content\" may be made using any of the following methods if feasible. However, the \"Company\" shall not collect any additional fees under any pretext regarding the \"User\'s\" payment methods.
1. Various account transfers such as phone banking, internet banking, and mail banking
2. Various card payments such as prepaid cards, debit cards, and credit cards
3. Online direct deposit without a bank account
4. Payment by electronic currency
5. Payment by points issued by the \"Company,\" such as mileage
6. Payment by gift certificates contracted with or recognized by the \"Company\"
7. Payment using a telephone or mobile phone
8. Payment of fees by other electronic payment methods, etc.
Article 20 (Provision and Suspension of Content Services) ① In principle, content services shall be provided 24 hours a day, 365 days a year.
② The \"Company\" may temporarily suspend the provision of content services in the event of maintenance inspection, replacement, or breakdown of information and communication facilities such as computers, communication interruption, or if there is a significant operational reason. In this case, the \"Company\" shall notify the \"User\" in the manner prescribed in Article 11 [Notice to \"Members\"]. However, if there are unavoidable circumstances preventing the \"Company\" from providing prior notice, notice may be given subsequently.
③ The \"Company\" shall compensate for damages incurred by the \"User\" due to the temporary suspension of the provision of content services without reasonable cause. However, this shall not apply if the \"Company\" proves that it acted without intent or negligence.
④ The \"Company\" may conduct regular maintenance if necessary for the provision of content services, and the regular maintenance schedule shall be as announced on the service provision screen.
⑤ In the event that the \"Company\" becomes unable to provide content services due to reasons such as a change in business type, abandonment of business, or merger between companies, the \"Company\" shall notify the \"User\" in the manner prescribed in Article 11 [Notice to \"Members\"] and compensate the \"User\" according to the conditions originally presented by the \"Company.\" However, if the \"Company\" fails to notify the compensation standards, etc., or if the notified compensation standards are inappropriate, the \"Company\" shall pay the \"Users\" their mileage or accumulated points, etc., in kind or in cash.
Article 21 (Change of Content Services) ① The \"Company\" may change the content services provided due to operational or technical necessity if there is a substantial reason.
② If the \"Company\" changes the content, method of use, or usage time of the content services, it shall post the reason for the change, the content of the changed content service, and the date of provision, etc., on the initial screen of the relevant content at least 7 days prior to the change.
③ In the case of Paragraph 2, if the changed content is significant or disadvantageous to the \"User,\" the \"Company\" shall notify the \"User\" receiving the relevant content service in the manner prescribed in Article 11 [Notification to \"Members\"] and obtain their consent. In this case, the \"Company\" shall provide the service prior to the change to \"Users\" who refuse to consent. However, if providing such service is impossible, the contract may be terminated.
④ The \"Company\" shall compensate the \"User\" for damages incurred due to changes in the service pursuant to Paragraph 1 and termination of the contract pursuant to Paragraph 3.
Article 22 (Provision of Information and Placement of Advertisements) ① The \"Company\" may provide the \"Member\" with various information deemed necessary during the \"User\'s\" use of the content through methods such as announcements or email. However, the \"Member\" may refuse to receive such information at any time via email, etc.
② If the information referred to in Paragraph 1 is to be transmitted via telephone or fax machine, it shall be transmitted after obtaining the prior consent of the \"Member.\"
③ The \"Company\" may place advertisements on content screens, the homepage, email, etc., in connection with the provision of \"Content\" services. A \"Member\" who receives an email, etc. containing an advertisement may refuse to receive such emails by notifying the \"Company.\"
Article 23 (Deletion of Posts) ① If media harmful to youth that violates the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. is posted on the bulletin board, the \"Company\" shall delete it without delay. However, bulletin boards accessible only to \"Users\" aged 19 or older shall be exempt.
② Any person whose legal interests have been infringed by information posted on bulletin boards, etc. operated by the \"Company\" may request the \"Company\" to delete such information or post a rebuttal. In this case, the \"Company\" shall take necessary measures without delay and immediately notify the applicant.
Article 24 (Ownership of Copyright, etc.) ① Copyright and other intellectual property rights for works created by the \"Company\" shall belong to the \"Company.\"
② Copyright and other intellectual property rights for works provided under partnership agreements among the services provided by the \"Company\" shall belong to the relevant provider.
③ The \"User\" shall not use for commercial purposes, or allow a third party to use, any information obtained by using the services provided by the \"Company\" for which intellectual property rights belong to the \"Company\" or the provider, by means of reproduction, transmission, publication, distribution, broadcasting, or other methods, without the prior consent of the \"Company\" or the provider. ④ If the \"Company\" uses the \"User\'s\" copyrighted works in accordance with the agreement, it obtains permission from the said \"User.\"
Article 25 (Protection of Personal Information) ① The \"Company\" may collect the minimum information necessary for the \"User\'s\" use of content, in addition to the information specified in the application form under Article 7, Paragraph 2. To this end, the \"User\" shall faithfully provide truthful information regarding matters inquired about by the \"Company.\"
② When the \"Company\" collects \"Personal Information\" capable of identifying a \"User,\" it shall obtain the consent of the relevant \"User.\"
③ The \"Company\" shall not use the information provided by the \"User\" in the application for use, etc., or the information collected pursuant to Paragraph 1, for purposes other than those intended or provide it to a third party without the consent of the relevant \"User.\" The \"Company\" shall bear all liability in the event of a violation thereof. However, the following cases shall be exceptions:
** 1. When necessary for statistical compilation, academic research, or market research, provided that the information is provided in a form that cannot identify specific individuals.
2. When necessary for the settlement of fees related to the provision of \"Content.\"
3. When necessary for identity verification to prevent theft or misuse.
4. When there are unavoidable reasons required by the provisions of the Terms and Conditions or by relevant laws.
④ In cases where the \"Company\" is required to obtain the \"User\'s\" consent pursuant to Paragraphs 2 and 3, it shall specify and notify the matters prescribed in Article 22, Paragraph 2 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., regarding the identity of the \"Personal Information\" manager (affiliation, name, telephone number, and other contact information), the purpose of collection and use of information, and matters related to the provision of information to third parties (recipient, purpose of provision, and content of information to be provided).
⑤ The \"User\" may withdraw the consent under Paragraph 3 at any time at their discretion. ⑥ The \"User\" may request access to and correction of errors regarding their \"Personal Information\" held by the \"Company\" at any time, and the \"Company\" shall be obligated to take necessary measures without delay. If the \"User\" requests the correction of an error, the \"Company\" shall not use the relevant \"Personal Information\" until the error is corrected.
⑦ To protect personal information, the \"Company\" limits the number of administrators to a minimum and shall be liable for any damages incurred by the \"User\" resulting from the loss, theft, leakage, or alteration of the \"User\'s\" \"Personal Information,\" including credit cards and bank accounts.
⑧ The \"Company\" or any party that has received \"Personal Information\" from it may use the \"Personal Information\" within the scope agreed upon by the \"User,\" and shall destroy the relevant \"Personal Information\" without delay once the purpose has been achieved. ⑨ The \"Company\" strives to protect the \"User\'s\" \"Personal Information\" in accordance with relevant laws and regulations, such as the Act on Promotion of Information and Communications Network Utilization and Information Protection. The protection and use of \"Personal Information\" are governed by relevant laws and regulations and the \"Company\'s\" Privacy Policy.
Chapter 4 Withdrawal of Subscription, Termination/Cancellation of Contract, and Restriction on Use of Content Usage Contracts
Article 26 (Withdrawal of Subscription and Termination/Cancellation of Contract by the \"User\") ① A \"User\" who has entered into a contract with the \"Company\" regarding the use of \"Content\" may withdraw the subscription within 7 days from the date of receiving the notice of acknowledgment of receipt. However, the \"User\'s\" right to withdraw the subscription may be restricted if the \"Company\" has taken any of the measures in the following subparagraphs.
1. Where the fact that the subscription cannot be withdrawn for \"Content\" is included in the display details.
2. Where a trial product has been provided.
3. Where methods such as temporary or partial use have been provided.
② The \"User\" may cancel or terminate the Content Usage Agreement within 3 months from the date the relevant \"Content\" was supplied, or within 30 days from the date the user became aware of or could have become aware of the fact, in the event of any of the following grounds:
1. Where the \"Content\" agreed upon in the Usage Agreement is not provided.
2. Where the provided \"Content\" differs significantly from the display, advertisement, etc., or has a substantial discrepancy.
3. Where normal use is significantly impossible due to other defects in the \"Content.\"
③ The withdrawal of subscription under Paragraph 1 and the cancellation or termination of the agreement under Paragraph 2 shall take effect when the \"User\" expresses their intention to the \"Company\" via telephone, email, or fax. ④ The \"Company\" shall reply to the \"User\" without delay after receiving the \"User\'s\" expression of intent to withdraw the subscription or to rescind/terminate the contract pursuant to Paragraph 3.
⑤ The \"User\" may request the complete remedy of defects in the \"Content\" or service usage by setting a reasonable period prior to expressing intent to rescind/terminate the contract for the reasons specified in Paragraph 2.
Article 27 (Effects of \"User\'s\" Withdrawal of Subscription and Rescission/Termination of Contract) ① The \"Company\" shall refund the payment in the same manner as the payment was made within 3 business days from the date the \"User\" expresses intent to withdraw the subscription or from the date the \"Company\" replies to the \"User\" regarding the expression of intent to rescind/terminate the contract; if it is impossible to refund in the same manner, the \"Company\" shall notify the \"User\" in advance. In this case, if the \"Company\" delays the refund to the \"User,\" it shall pay interest on the delay calculated by multiplying the delay period by the delay interest rate determined and announced by the Fair Trade Commission. ② If the \"Company\" makes a refund pursuant to Paragraph 1, it may make the refund after deducting an amount corresponding to the profit obtained by the \"User\" from the use of the service.
③ When refunding the above payment, if the \"User\" has paid for the goods, etc. using a payment method such as a credit card or electronic money, the \"Company\" shall request the business operator providing such payment method to suspend or cancel the billing for the goods, etc. without delay. However, this may not apply if the deduction of the amount under Paragraph 2 is necessary.
④ If the \"Company,\" the \"person who received payment for the content, etc.,\" or the \"person who entered into a content usage contract with the User\" are not the same person, each shall be jointly and severally liable for the performance of obligations related to the refund of payment due to withdrawal of subscription or rescission/cancellation of the contract.
⑤ The \"Company\" shall not claim a penalty or compensation for damages from the \"User\" on the grounds of withdrawal of subscription. However, the \"User\'s\" rescission/cancellation of the contract shall not affect the claim for compensation for damages. Article 28 (Termination/Cancellation of Contract and Restriction on Use by the Company) ① The \"Company\" may terminate or cancel the contract without prior notice or restrict the use of the Service for a specified period if the \"User\" commits an act specified in Article 12, Paragraph 2.
② The termination or cancellation under Paragraph 1 shall take effect when the \"Company\" expresses its intention to the \"User\" in accordance with the notification method it has determined.
③ The \"User\" may file an objection against the \"Company\'s\" termination, cancellation, or restriction on use in accordance with the procedures determined by the \"Company.\" In this case, if the \"Company\" acknowledges that the objection is justified, the \"Company\" shall immediately resume the use of the Service.
Article 29 (Effect of Termination/Cancellation of Contract by the Company) The provisions of Article 27 shall apply mutatis mutandis to the effect of termination or cancellation of the Service Contract due to causes attributable to the \"User.\" However, the \"Company\" shall refund the amount to the \"User\" within 7 business days from the date of expressing intent to cancel or terminate the contract, using the same method as the payment was made.
Chapter 5 Overpayments, Compensation for Damages, etc.
Article 30 (Overpayments) ① In the event of an overpayment, the \"Company\" shall refund the full amount of the overpayment using the same method as the payment of the usage fee. However, if a refund using the same method is impossible, this shall be notified in advance.
② If an overpayment occurs due to reasons attributable to the \"Company,\" the \"Company\" shall refund the full amount of the overpayment regardless of contract costs, fees, etc. However, if an overpayment occurs due to reasons attributable to the \"User,\" the \"User\" shall bear the costs incurred by the \"Company\" in refunding the overpayment within a reasonable scope.
③ If the Company refuses to refund an overpayment claimed by the \"User,\" it shall bear the responsibility to prove that the usage fee was legitimately charged.
④ The \"Company\" shall handle the refund procedure for overpayments in accordance with the Guidelines for the Protection of Digital Content Users.
Article 31 (Compensation for User Damages Caused by Content Defects, etc.) The \"Company\" shall handle matters concerning the standards, scope, methods, and procedures for compensating user damages caused by content defects, etc., in accordance with the Guidelines for the Protection of Digital Content Users.
Article 32 (Exemption from Liability) ① The \"Company\" shall be exempted from liability regarding the provision of \"Content\" if it is unable to provide \"Content\" due to natural disasters or force majeure equivalent thereto.
② The \"Company\" shall not be liable for any disruption in the use of Content caused by reasons attributable to the \"User.\"
③ The \"Company\" shall not be liable for the reliability, accuracy, etc., of information, data, or facts posted by the \"Member\" in relation to the \"Content.\"
④ The \"Company\" shall not be liable for any disputes, etc. arising between \"Users\" or between a \"User\" and a third party through the medium of \"Content.\"
Article 33 (Dispute Resolution) In the event of a dispute, the \"Company\" shall take appropriate and prompt measures to reflect legitimate opinions or complaints raised by the \"User.\" However, if prompt processing is difficult, the \"Company\" shall notify the \"User\" of the reason and the processing schedule.